ENVIRONMENTAL ENGINEERING CONSULTING FIRM – Philadelphia, PA
- Staff Functional Roles & Responsibilities Assessment
- Hiring Plans & Implementation
- On-Boarding Process Development & Implementation
- Annual Strategic Planning & Staff Goals Development—Roll-out
- Marketing Strategy & Implementation
- Process Improvement Assessment
Since 2017, JJ Miller has been providing a variety of COO services to this privately held, 32-year old environmental engineering firm to help drive the owner’s vision in support of a 5-year exit strategy. Key achievements include accessing functional roles and responsibilities needed to run the operation resulting in four key hires and one internal promotion. JJ Miller has helped the firm strategically plan annual financial goals, then align the staff’s goals using the Balanced Scorecard approach.
JJ Miller also conducted a comprehensive assessment of all business development processes from lead generation to project execution and made recommendations for improvement. JJ Miller is currently working to implement a marketing strategy to support the strategic initiatives and realize growth—this includes a new website. Next steps include the rollout of the process improvement plan which will incorporate a new CRM and project tracking process.
ENVIRONMENTAL DUE DILIGENCE SAAS HIGH GROWTH COMPANY – Doylestown, PA
- Staff Functional Roles & Responsibilities Assessment
- Hiring Plans, On-Boarding Process Development & Implementation
- Benefits Assessment (Medical and 401K) and Recommendations
- Sales Process Assessment & Development
- Staff Goals Development—Roll-out
- Assistance with Women-Owned Business Certification
- Technology Tax Credit Substantiation for years 2016-2018
JJ Miller has been providing variety of services to this SaaS company since 2017, working directly with the owner to implement both strategic and tactical initiatives and manage the fast-paced growth. Both revenue and employees have nearly doubled in 18 months. JJ Miller’s key achievements include aligning staffing needs with the growth strategy—hiring and on-boarding seven employees. JJ Miller also developed a sales process using a cloud-based CRM. The process needed to address the issue of aligning tasks and workflow with current staff capacity yet have scalability for increased output. Most recently, the owner asked JJ Miller to help with researching and implementing a retirements saving matching program to increase the benefits offered to the growing staff.
HEALTH & SAFETY CONSULTING FIRM – Roselle, NJ
- Re-Branding to take advantage of SDVOB Certification
- Creation of new Marketing Collateral & Website
- Hiring Plans & Implementation
- Business Development Strategy & Implementation
For over 2 years, JJ Miller has been working with this Service-Disabled Veteran-Owned, Health & Safety consulting firm on various initiatives to help the owner strategically grow his company. Efforts have included identifying the company’s brand and value proposition to emphasize the staff’s comprehensive EHS experience as well as the company’s SDVOB / MBE /SBE certifications. JJ Miller has also worked closely with the owner to develop a staff acquisition and retention strategy as the company builds its team and transitions away from staffing projects with subcontractors to employees. This includes identifying options for benefits and a bonus programs. JJ Miller also helps the company reach out to utilities, engineering and construction firms looking for set-aside partners, and government / agency procurement programs emphasizing diversity. Most recently, JJ Miller, worked with the owner and key employees to run a formal strategic planning session for 2020—establishing financial goals and key imperatives to achieve these goals.
ENVIRONMENTAL, HEALTH & SAFETY CONSULTANT– Central NJ
- Growth Strategy Assessment
- Re-Branding & Creation of new Marketing Collateral
- Website Development
In 2017, JJ Miller completed a sales, marketing and operations assessment for an EHS firm that specializes in services to the pharmaceutical and biotech industries. JJ Miller provided a written Growth Strategy Plan to help this 20-year old firm reinvigorate its brand and realize an aggressive 3-year growth plan of 20% per year. Foundation content was developed for marketing collateral as well as a new website.
AIR QUALITY ENVIRONMENTAL CONSULTANT – Somerset County, NJ
- Growth Strategy Assessment
JJ Miller has been working with this small, environmental consultant to develop and implement a growth strategy in support of a 5-7-year exit plan. JJ Miller conducted a sales, marketing and operations assessment and provided a written Growth Strategy Plan to help this 2-year old firm evaluate growth options. The next step is to create foundation marketing content to be used for collateral and a new website.
ENVIRONMENTAL AIR QUALITY FILTRATION MANUFACTURER – Phoenixville, PA
- Growth strategy plan
- Market analysis for a new product launch
JJ Miller worked with this multi-million-dollar air filtration equipment manufacturer to develop a market analysis and growth plan for a new product launch which would take the company into a new vertical market. JJ Miller conducted an in-depth review of competitors, regulatory drivers, supply chain and channel partners to help the client improve sales and prepare for a formal product launch.
SAFETY PRODUCTS MANUFACTURER – Phoenixville, PA
- Channel Partner Research
JJ Miller was hired to help this specialty material manufacturer analyze the viability of using manufacturers’ representatives to help sell and distribute their unique safety product for walking and working surfaces. JJ Miller researched reputable rep companies throughout the US, then contacted them to determine their ability to work with the client and take on a new product. The manufacturers’ representatives needed to be in the health and safety products space and manage a region of the US. A report of findings was presented to the client which included a prioritized list of viable rep firms.
ENVIRONMENTAL, HEALTH & SAFETY START-UP – Rahway, NJ
- Start-up Vision Assessment
- Creation of Marketing Foundation Content
- Website Development
JJ Miller recently began working with this highly specialized environmental, health and safety consulting firm as they prepare to launch early next year. JJ Miller conducted a Vision Assessment with the firm’s founder. The purpose was to uncover the services areas with the highest potential for growth and ability to stand out in a crowded field. This included providing a list of critical imperatives for success as well as the owners personal fulfillment. JJ Miller also developed foundation content for the company’s website and marketing collateral and is currently working with a digital marketing firm to get this all done by 2020.
INTELLECTUAL PROPERTY LAW FIRM – Northern NJ
- Start-up Vision Assessment
- Creation of Marketing Foundation Content
- Website Development
JJ Miller assisted a start-up law firm—recently broken-off from one of the region’s larger firms by performing a Vision Assessment with the law firm’s founder, to help her focus on those areas with the highest potential for growth and most personal fulfillment. JJ Miller developed foundation content for the company’s website and marketing collateral, then worked with a digital marketing firm to create a Style Guide and develop the firm’s website.
IT SERVICE PROVIDER – Central NJ
- Second-Stage Growth Strategy
JJ Miller completed a sales, marketing and operations assessment for an IT services / solutions provider seeking more dynamic growth. JJ Miller generated a Growth Strategy to help the client refocus its business on those industry sectors that generate the best sales results. JJ Miller assisted the client with fulfillment of the plan by refocusing all marketing and sales efforts on these sectors and identifying target clients. JJ Miller generated new marketing content as a foundation for a new website and any new collateral.
HEALTH TECH / TELEHEALTH APP DEVELOPER – NJ & FL
- Marketing Pinch-Hitter Services
JJ Miller helped this Telehealth start-up launch its product after several years in development. Tasked with creating content and strategy for generating sales across several vertical markets—work included content for brochures, emails, and even scripts for sales calls. Turn-around time was fast and attention to the pain points for each vertical was essential.
ACCOUNTING SERVICES – NJ, PA & FL
- Branding & Growth Strategy
JJ Miller worked with this 30-year old accounting firm on an aggressive rebranding and growth strategy. The company, which has offices in NJ, PA & FL, wanted to transition from a highly successful tax preparation and tax advisory services to a more high-end accounting and business consulting firm. They wanted to keep their tax services under their original company name and introduce the new services under a sister brand. JJ Miller conducted an extensive sales, marketing and operational assessment to uncover areas of strengths and weakness and formulate a plan. Sales and marketing hinged on taking advantage of the firm’s established reputation to introduce the new services; operations improvement needed to be built on the processes and procedures already in place, assuring that they would be scalable and repeatable as the firm grows.
ACCOUNTING FIRM – Stroudsburg, PA
- Growth Strategy Assessment
- Coaching
- Re-Branding & Creation of Marketing Foundation Content
- Website Development
JJ Miller completed a growth strategy assessment for a family-owned accounting firm in Eastern PA. The firm offered a broad selection of services but was struggling to clarify a niche and get its message to a targeted audience. After 5 years in business, growth was flat. JJ Miller performed an assessment that looked at marketing, sales and operations to help the firm identify a targeted industry sector and offer a suite of services geared to that sector—and which would generate the best sales results. The idea was to start fresh and help the firm stand-out in a crowded field. JJ Miller worked with a website developer to redesign the firm’s website, then created a prioritized tactical plan to help the client focus and implement marketing and sales efforts in alignment with the growth strategy. The plan also included steps for ramping up the operational structure as the company grows. JJ Miller coached the client over several months to implement the items on the tactical plan and meet their growth objectives.
