Barbara has over 30 years of experience in all aspects of business growth, management improvement and customer retention—hands-on experience!
Barbara opened JJ Miller, LLC as a business management consulting firm dedicated to the growth and progress of small businesses.
Her vision for the JJ Miller brand is simple …
Small business is the lifeblood of the American economy (they all start small!) but they cannot operate as miniature versions of big business. Small businesses need access to resources that fit not only their size and budget, but their culture, and can employ solutions without losing nimbleness, innovation and agility. JJ Miller is that resource.
Too often management consultants provide a diagnosis and write a prescription, but leave before the work gets done. For small businesses this is a waste of time and money. That’s why solutions offered by JJ Miller come with well-defined deliverables including roll-out and implementation.
Barbara wants her clients to benefit from the lessons she learned from her own successes and failures—from her start in customer service to her years as a Chief Operating Officer. That’s why every client engagement starts with first understanding the vision and aspirations of the owner or leadership team. And if they have gotten a little muddled over the years, then Barbara will bring them back into focus!